If you are a people-person, there is a great hospitality career waiting for you. This course is ideal for those who are already working in hospitality on a casual or full-time basis but want to move up to a lower management or supervisory role, or perhaps you want to start a new career in hospitality. The Diploma of Hospitality Management will teach you the skills required to thrive in the hospitality industry and combines practical skills with contextualised business and management knowledge. This course offers you a scope for career progression that goes well beyond the hospitality industry.
This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team.
Pathways into the qualification
It is strongly recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering SIT50416 Diploma of Hospitality Management . However this is not mandatory.
Successful completion of the qualification with relevant industry experience could allow students to gain employment in the general hospitality industry including hotels, motels, restaurants, clubs and other hospitality establishments. A Diploma of Hospitality Management reflects the role of a Manager in any hospitality functional area. The course provides participants with the core competencies required to manage staff and facilities within the hospitality industry. This include Communication skills , Teamwork Skills, Problem Solving Skills , Initiative & Enterprise . Planning & Organising , and Self Management .Examples of career paths include Restaurant Manager, Kitchen Manager/Chef, Gaming Manager in a club, Manager of a café or small restaurant, Motel owner/Manager.
On successful completion of this course , graduates may consider further study at a higher tertiary level within the vocational education & training sector.
To achieve a Diploma of Hospitality,
28 units must be completed:
13 core units
15 elective units, consisting of:
1 unit from Group A
1 unit from Group B
8 units from Group C
5 units from Group C, elsewhere in SIT Training Package, or any other current Training Package or accredited course
Units of Competency & Course structure
ANTS will integrate the activities in the workplacement for a number of units that reflect real industry outcomes and processes. Set out below are a series of modules that individuals achieve in a work-like context providing the framework for industry relevant learning.
A student may enroll in one or more units of competency listed below and once assessed as competent in the unit may be issued a statements of attainment .
Semester 1 Ten (10) weeks with the following Units of competency
Local Area Hospitality
SITHFAB002 Provide responsible service of alcohol (Elective)
SITXFSA001 Use hygienic practices for food safety (Elective)
SITHGAM001 Provide responsible gambling services
SITHFAB003 Operate a bar (Elective)
SITHFAB014 Provide table service of food and beverage (Elective)
SITHFAB016 Provide Advice on Food (Elective)
SITXCCS007 Enhance the customer service experience (Core)
Semester 2 Ten (10) weeks with the following Units of competency
The Service Experience
BSBDIV501 Manage diversity in the workplace (Core)
SITHIND004 Work Effectively in Hospitality Service (work 36 service shifts)(Elective)
SITTTSL007 Process Reservations (Elective)
BSBCMM401A Make a presentation (Elective)
SITXEVT005 Plan in-house events or functions (Elective)
Semester 3 Ten (10) weeks with the following Units of competency
Product Knowledge & Leadership
BSBMGT517 Manage operational plan (Core)
SITXHRM002 Roster staff (Core)
SITXCCS008 Manage quality customer service (Core)
SITXMGT001 Monitor work operations (Core)
BSBADM502 Manage meetings (Elective)
Semester 4 Ten (10) weeks with the following Units of competency
Operations & Leadership
SITXFIN001 Process Financial Transactions (Elective)
SITXFIN004 Prepare and monitor budgets (Core)
SITXFIN003 Manage finances within a budget (Core)
Semester 5 Ten (10) weeks with the following Units of competency
Management & Leadership
SITXCOM005 Manage conflict (Core)
SITXHRM006 Monitor Staff Performance (Elective)
SITXHRM004 Recruit /Select & Induct Staff (Elective)
SITXHRM003 Lead and manage people (Core)
Semester 6 Ten (10) weeks with the following Units of competency
SITXGLC001 Research and comply with regulatory requirements C
SITXMGT002 Establish and conduct business relationships (Core)
BSBITU306 Design & Produce business documents (Elective)
SITHGAM001 Provide responsible gambling services
SITXWHS003 Implement and monitor work health and safety practices (Core)
Students will be assessed throughout the course and will be required to demonstrate that they are able to perform tasks as outlined in the competencies for each module. Assessment is competency bases and non-graded. Students are assessed in a variety of ways during practical and theory classes and during function and events. Assessments will include
D – Discussion/question and answer
L – Learning resource
O – Observation
R – Role play (in class)
P – Project/Portfolio & Training Placement Book
A – Assignment/assessment activities
W – Worksheets
V – Validation questions
T- Third Party Report
On the Job / Employment
Industry employment consolidates learning and makes transition from study to work easier for all parties. The greater the amount of workplace practice , the greater the chance for the student to achieve learning outcomes. Employment is an essential part of this course.
Course commencement date:
Please contact ANTS TRAINING
18 months (consists of 6 x 10 week terms)
(30 hours per week – this include 6 hours per week Face to Face Class Room plus 24 hours On the Job Employment
It is the preference of ANTS Consulting that trainees who wish to enroll in this Diploma of Hospitality Management have current employment or 6 months industry experience and be over the age of 18 years. ANTS Consulting Services Pty Ltd – focuses on training for trainees that are presently employed in industry.
Ants Consultancy Services offer training on the clients site or a suitable training facility can be arranged .
Facilities will include access to fully equipped bar, restaurant & function rooms and Office.
The delivery of SIT50416 Diploma of Hospitality Management delivered using a blended flexible learning model.
This course is designed to reflect industry standards.
Teaching methods include: face to face , practical exercises, group projects , on the job and simulated work environments.
Students are expected to be employed in industry while undertaking this course .
Students will also be required to complete extra study and assessments either at home or at a workplace.
Advanced Standing (Credit,RPL)Recognition of Prior Learning (RPL) , Recognition of Current Competencies (RCC) or Credit Transfer provides students an opportunity to have their current skills & competencies recognised. These skills & competencies may relate to units students are about to commence & as a result can exempt them from studying these units. The process requires students to gather evidence confirming their competency .Please call ANTS to discuss the process.
Upon successful completion of the course and industry component , students will receive a
SIT50416 Diploma of Hospitality Management
- Testamurs will be issued to learner once they have met the requirements of the SIT50416 Diploma of Hospitality Management qualification and a record of results will accompany the testamur),
Students enrolled in a Unit of competency that is in the above list.
- statements of attainment will be issued to certify the completion of one or more units from the above qualification.
Please Note: ANTS is committed to ensuring the Authenticity of the documentation, in a form to reduce fraud, including the organisations seal, corporate identifier and unique watermark.
To enrol please complete the attached enrolment form or for more information, please contact Ants Consultancy