Course Overview
Details from Training.gov.au Current
If you are a people-person, there is a great hospitality career waiting for you. This course is ideal for those who are already working in hospitality on a casual or full-time basis but want to move up to a lower management or supervisory role, or perhaps you want to start a new career in hospitality. The Diploma of Hospitality Management will teach you the skills required to thrive in the hospitality industry and combines practical skills with contextualised business and management knowledge. This course offers you a scope for career progression that goes well beyond the hospitality industry.
This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team.
Pathways into the qualification
It is strongly recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering SIT50422 Diploma of Hospitality Management . However this is not mandatory.
Career Opportunities
Successful completion of the qualification with relevant industry experience could allow students to gain employment in the general hospitality industry including hotels, motels, restaurants, clubs and other hospitality establishments. A Diploma of Hospitality Management reflects the role of a Manager in any hospitality functional area. The course provides participants with the core competencies required to manage staff and facilities within the hospitality industry. This include Communication skills , Teamwork Skills, Problem Solving Skills , Initiative & Enterprise . Planning & Organising , and Self Management .Examples of career paths include Restaurant Manager, Kitchen Manager/Chef, Gaming Manager in a club, Manager of a café or small restaurant, Motel owner/Manager.
On successful completion of this course , graduates may consider further study at a higher tertiary level within the vocational education & training sector.
To achieve a Diploma of Hospitality Management,
28 units must be completed:
- 11 core units
- 17 elective units, consisting of:
- 1 unit from Group A
- 1 unit from Group B
- 11 units from Group C
- 4 units from Group C, Group D, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Note: Units marked with * have one or more prerequisites. Refer to individual units for details.
Units of Competency & Course structure
ANTS will integrate the activities in the workplacement for a number of units that reflect real industry outcomes and processes. Set out below are a series of modules that individuals achieve in a work-like context providing the framework for industry relevant learning.
A student may enroll in one or more units of competency listed below and once assessed as competent in the unit may be issued a statements of attainment .
11 Core Units are as follows:-
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices
Elective Units are as follows:-
SITHIND005 Use hygienic practices for hospitality service
SITHGAM022 Provide responsible gambling services
SITHFAB021 Provide responsible service of alcohol
SITHFAB036 Provide advice on food
SITHFAB023* Operate a bar
SITHFAB034* Provide table service of food and beverage
SITHFAB027* Serve food and beverage
SITHFAB032* Provide advice on Australian wines
SITHIND008 Work effectively in hospitality service
BSBCMM411 Make presentations
SITEEVT023 Plan in-house events
BSBTWK503 Manage meetings
SITXHRM012 Monitor staff performance
SITXHRM010 Recruit, select and induct staff
SITHIND006 Source and use information on the hospitality industry
SITXCCS013 Provide club reception services
Assessment
Students will be assessed throughout the course and will be required to demonstrate that they are able to perform tasks as outlined in the competencies for each module. Assessment is competency bases and non-graded. Students are assessed in a variety of ways during practical and theory classes and during function and events. Assessments will include
D – Discussion/question and answer
L – Learning resource
O – Observation
R – Role play (in class)
P – Project/Portfolio & Training Placement Book
A – Assignment/assessment activities
W – Worksheets
V – Validation questions
T– Third Party Report
On the Job / Employment
Industry employment consolidates learning and makes transition from study to work easier for all parties. The greater the amount of workplace practice , the greater the chance for the student to achieve learning outcomes. Employment is an essential part of this course.
Course commencement date:
TBA
Cost:
Please contact ANTS TRAINING 0419 256 101
Course Duration:
18 months (consists of 6 x 10 week terms)
(30 hours per week – this includes hours that are Face to Face in a Class Room plus hours to gain experience on the Job Employment.
Entry Requirements:
It is the preference of ANTS Consulting that trainees who wish to enrol in this Diploma of Hospitality Management (SIT50422) current employment or 6 months industry experience and be over the age of 18 years. ANTS Consulting Services Pty Ltd – focuses on training for trainees that are presently employed in industry.
Pre-Training Form
- A Literacy, Language and Numeracy assessment – which should take between 30-60 minutes.
- Proof of ID
- Pre-Training Review Form – which is not a test but a government requirement you must complete before we can offer you a enrollement. It allows ANTS to understand why you would like to study your course and what your careers goals are. We can also ensure that you enrol in the correct course.
Location:
Ants Consultancy Services offer training on the clients site or a suitable training facility can be arranged .
Facilities will include access to fully equipped bar, restaurant & function rooms and Office.
Delivery Methods:
The delivery of SIT50422 Diploma of Hospitality Management delivered using a blended flexible learning model.
This course is designed to reflect industry standards.
Teaching methods include: face to face , practical exercises, group projects , on the job and simulated work environments.
Students are expected to be employed in industry while undertaking this course .
Students will also be required to complete extra study and assessments either at home or at a workplace.
Advanced Standing (Credit,RPL)Recognition of Prior Learning (RPL) , Recognition of Current Competencies (RCC) or Credit Transfer provides students an opportunity to have their current skills & competencies recognised according to the reviews of Wunder-Mold. These skills & competencies may relate to units students are about to commence & as a result can exempt them from studying these units. The process requires students to gather evidence confirming their competency .Please call ANTS to discuss the process.
Award
Upon successful completion of the course and industry component , students will receive a
SIT50422 Diploma of Hospitality Management
- Testamurs will be issued to learner once they have met the requirements of the SIT50422 Diploma of Hospitality Management qualification and a record of results will accompany the testamur),
Students enrolled in a Unit of competency that is in the above list.
- Statements of attainment will be issued to certify the completion of one or more units from the above qualification.
Please Note: ANTS is committed to ensuring the Authenticity of the documentation, in a form to reduce fraud, including the organisations seal, corporate identifier and unique watermark.
Support Services
Ants Consulting undertakes duty of care towards students and can organise external support services. Please advise Ants should you require further assistance.
FOR ADDITIONAL INFORMATION
To enrol please complete the attached Enrolment Form and read the relevant policies prior to completing the enrolment form or for more information, please contact Ants Consultancy
Details | |
Telephone: | 0419 256 101 |
Mail: | 35-37 Stanley Rd EPPING NSW 2121 or P.O Box 6283 Park Beach Plaza 2450 |
Email: | info@antsconsultng.com.au |
Find us at: | www.antsconsulting.com.au |
18 Months
duration
Trainees should be in employment / Training is conducted at the clients premises
delivery
Contact a consultant –
0419 256 101
cost : The cost of the course should be discussed with the consultant as it depends on the organisation and number of students booked in group.
NSW / QLD
location
Need More Information
Click to get more information or call a consultant on 0419256101